Medica endeavours to be a complete partner for service and support. With our commitment to delivering more than just trustworthy products, we work proactively to prevent issues and resolve any product related concerns with a dedicated team that understands your implementation needs.
Along with the benefits of our expertise and experience, we maintain a fully staffed department of technical service specialists that would cater to your needs for any back-up support or trouble-shooting in servicing your Medica product.
To fulfill your documentation requirements, our customer support services include installation and commissioning including services like DQ / IQ / OQ / PQ.
Further, to ensure smooth functioning year round with minimum down time, we offer annual maintenance contract (AMC), and revalidation services as well as spares.